Over-the-Air Updates & Privacy

Last updated: 19/01/25

Ensuring systems are continuously updated with the latest features and security improvements. Updates are delivered securely and automatically to protect your data and maintain optimal functionality. Our update processes comply with industry security standards and regulatory requirements such as the Australian Privacy Act 1988 (APA) and the GDPR.

What Data We Need?

Device identifiers and software version details to facilitate updates.

Why We Need It?

To deliver and verify updates that enhance system functionality and maintain the security of your device.

  • Example: Automatically updating sensor firmware to improve fall detection accuracy and resolve known issues without user intervention.

What We Collect?

  • Device identifiers and software version details required for update management.

  • Logs related to update installation and system performance.

How We Use It

  • To deliver and verify software updates for improved system functionality and security.

  • To monitor update success and troubleshoot potential issues.

Data Sharing

Shared only with internal systems and authoriSed service providers managing updates, ensuring secure and efficient delivery.

Retention

  • Update logs are retained for 6 months to monitor performance and compliance.

  • After the retention period, data is securely deleted or anonymised.

For detailed information, you can always review our full Privacy Policy online.